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Frequently Asked Questions Genie

Garage door won't close from remote controls only closes when wall button is held down

1/21/2011
Usually when the door cannot be closed by remote control and the wall button has to be held down to close it, it means there is something wrong with your infrared photo eyes (found down by the floor on both sides of your garage door opening)...

Limited Range of Remote Controls

1/21/2011
Limited range of your remote controls could be related to radio frequency interference that comes from something in your home or in the surrounding environment. Certain electrical devices can radiate interference; this could be almost anything that..